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General Practice Pharmacy Technician Medicines Optimisation Training Programme

Programme Introduction

The GP Pharmacy Technician Training Programme was developed in collaboration between HEE Wessex Primary Care Training Hub and Pharmacy Workforce Development South and piloted in 2019. The programme has been launched as an updated version in 2021 and is now under the directorship of Pharmacy Workforce Development South.

The programme is a competency based framework designed specifically to meet the training and learning needs of pharmacy technicians working in primary care/general practice. The programme provides assessment of competence across a variety of tasks and holistic practice and delivers the underpinning knowledge to support these tasks. The programme supports the pharmacy technician to demonstrate that they can safely deploy the knowledge; skills and behaviors required for safe practice relevant to their role and provides the assurance needed for safe delegation of tasks and practice autonomy for the pharmacy technician.

PWDS has aligned the PWDS/HEE GP Pharmacy Technician Training Programme to the APTUK/PCPA National Competency Framework (NCF) for Primary Care Pharmacy Technicians in recognition of the importance of this framework in supporting the support safe practice and professionalism in primary care, inform the education and training requirements and further the professional development of pharmacy technicians working in primary care

Entry Criteria

The following prerequistes must be met before application

The programme offers structured medicines optimisation training and assessment for pharmacy technicians working in primary care roles including GP practices.

At this time we are not able to offer this training to pharmacy technicians who are funded by the Additional Roles Reimbursement Scheme (ARRS) in Primary Care Networks (PCNs), due to the requirement for them to undertake the CPPE Primary Care Pharmacy Education Pathway (PCPEP) as a condition of funding (correct as of August 2021).

Trainees who are funded outside of the PCN ARRS are welcome to undertake the training and should contact mary.carter1@nhs.net to express their interest.

  • You must be a registered pharmacy technician working in General Practice in the following areas of the HEE South geography; Wessex, Hampshire IOW, South West or Thames Valley
  • You MUST NOT BE employed by a PCN using Additional Roles Reimbursement Scheme (ARRS) e.g.  you should be directly employed by the practice or CCG
  • You must have agreement from your practice to study the programme
  • You must access to a pharmacist locally who will act in the capacity of educational supervisor for the programme and undertake local observations and assessment of practice

Please contact to the programme director to discuss enrolment.

Programme Details

The training and assessment programme consists of:

Module 1

  • Unit 1 – Medicines Optimisation in Primary Care (underpinning knowledge)

Module 2:

  • Unit 1 – Effective Consultations
  • Unit 2 – Clinical Knowledge and its Application
  • Unit 3 – Medicines Safety

Module 3:

  • Unit 1 – Manage Medication Request and Issue
  • Unit 2 – Manage and Respond to Medication Related Queries
  • Unit 3 – Level 1 Medication Review
  • Unit 4 – Medicines Reconciliation

Module 4:

  • Unit 1 – Medication Switching
  • Unit 2 – Audit and Quality Improvement

Each module has its own learning pathway that supports the trainee to complete all of the necessary underpinning knowledge and evidence collection to achieve formal sign off and certification.

Underpinning knowledge to support development of competence is delivered by;

Self-directed and in house learning:

  • Reading
  • E-Learning and online activities
  • Practical activities

Virtual study events (facilitated by PWDS):

  • Programme Induction
    • Understand the structure and format of the training and assessment programme and initiate learners into the programme
  • Practice Development Events
    • Bringing learners together to share best practice and undertake scenario work that facilitates reflection on current practice
    • Deliver underpinning knowledge to support professional development
    • Deliver targeted content to support journey through training (e.g. reflective practice)

Further details can be found at the FAQs here

Method of Delivery​


Method of Assessment​

Demonstration of competence is achieved through local practical skills evidence collection and using the following assessment methods:

  • Accuracy logs – second checked processes
  • Competency based observations and level of entrustment assessment
  • Reflection on practice through written case studies across a range of experiences
  • Case based discussion
  • Submission of electronic portfolio of evidence for assessment by PWDS

GPPT Documents & Templates

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Frequently Asked Questions

Please read our comprehensive FAQs before submitting an enquiry

Questions about this Programme

No Frequently Asked Questions have been added for this programme yet. Please see general FAQs

General Questions

Answers to most common applications for each stage of the Programme process can be found on our dedicated Frequently Asked Questions page and is usually the quickest and easiest way to resolve most enquiries.

Please ensure you check this page before submitting a contact enquiry. 


Programme Director

For general enquiries or in case of Programme Director absence:

Email: pwds@uhbw.nhs.uk

Telephone: 0117 342 6677

Useful Links

The development of a National Competency Framework (NCF) for Primary Care Pharmacy Technicians has been led by APTUK in collaboration with the Primary Care Pharmacy Association (PCPA). The framework provides a set of standard core competencies that underpin the knowledge, skills, behaviours and attitudes required for pharmacy technicians working in and across primary care roles. It is designed to support the safe practice and professionalism required to meet a portfolio of roles across primary care, not limiting to one particular area of practice. It also informs the education and training requirements and provides a basis to further the professional development of pharmacy technicians working in these roles. The framework can be found here: APTUK/PCPA National Competency Framework for Primary Care Pharmacy Technicians

To understand the role and training needs of a GP pharmacy technician (GPPTs), HEE Wessex CEPN collaborated with PWDS to design a learning needs analysis. Read more about the results of this survey here: https://primarycaredorset.co.uk/wp-content/uploads/2018/11/GP-Pharmacy-Technician-Role-Learning-Needs-Report-2018.pdf

The Association of Pharmacy Technicians United Kingdom (APTUK) is the national professional leadership body for pharmacy technicians working in all pharmacy sectors across all countries in the UK: England, Northern Ireland, Scotland and Wales. APTUK work on behalf of pharmacy technicians securing and advocating the pharmacy technician profession and advancing the professions education and scope of practice. Further details regarding APTUK can be found at the website here: https://www.aptuk.org/

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Step One


14 Months


Funded Places
Limited HEE funded places in 2021 then cost for future cohorts to be confirmed

Programme Director