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Dispensing Accuracy Assessment

Programme Introduction

The Dispensing Accuracy Assessment as been designed by Pharmacy Workforce Development South (PWDS) in line with the standards set by the National Framework for Final Accuracy Checking of Dispensed Items.

The Dispensing Accuracy Assessment is used as a tool to ensure that pharmacy staff have been effectively trained to accurately label and dispense items prior to a final check being completed.

Successful completion of this assessment is also an entry requirement for pharmacy technicians applying for the Accuracy Checking Pharmacy Technician (ACPT) programme. It is designed to provide evidence of their dispensing accuracy before moving into an accuracy checking role.

Entry Criteria

The following prerequistes must be met before application

The Dispensing Accuracy Assessment as been designed by Pharmacy Workforce Development South (PWDS) in line with the standards set by the National Framework for Final Accuracy Checking of Dispensed Items.

The Dispensing Accuracy Assessment is used as a tool to ensure that pharmacy staff have been effectively trained to accurately label and dispense items prior to a final check being completed.

Successful completion of this assessment is also an entry requirement for pharmacy technicians applying for the Accuracy Checking Pharmacy Technician (ACPT) programme. It is designed to provide evidence of their dispensing accuracy before moving into an accuracy checking role.

Programme Features

The overall aim of the Dispensing Accuracy Assessment is to prevent and reduce the incidence of dispensing errors and to ensure a good standard of dispensing accuracy for all staff involved in the dispensing process.

The assessment provides pharmacy departments and staff the opportunity to monitor labelling and dispensing accuracy against a defined standard in order to:

  • Provide evidence that staff can label and dispense accurately
  • Determine staff error rate
  • Identify types of errors made
  • Explore how and why errors are made
  • Recognise any trends in errors made
  • Identify any further training needs

Programme Details

The overall aim of the Dispensing Accuracy Assessment is to prevent and reduce the incidence of dispensing errors.

The assessment enables all pharmacy staff to monitor their dispensing accuracy against a defined regional standard in order to:

  • Prove that staff can dispense accurately
  • Determine their error rate
  • Identify the types of errors made
  • Explore how and why errors are made
  • Recognise any trends in errors made
  • Establish any further training needs

To successfully complete the Dispensing Accuracy Assessment the staff member is required to accurately label and dispense a minimum of 200 items with no errors. Once the assessment has started the staff member should record the 200 labelled and dispensed items continuously using the item logs provided. Please see handbook and templates for further details.

The Dispensing Accuracy Assessment should ideally be carried out every two years however it is at the discretion of the Senior Pharmacy Manager’s local policy and guidance as to how often the Dispensing Accuracy Assessment is completed.

The Dispensing Accuracy Assessment can be used to demonstrate the ability to label and dispense accurately by:

  • Pharmacy assistants – as evidence of dispensing competency
  • Pre-registration trainee pharmacy technicians – as evidence for pre-registration competencies
  • Pharmacy technicians – wishing to enter the Accuracy Checking Pharmacy Technician (ACPT) programme completing the assessment is a compulsory part of the entry criteria and may also be used as evidence of Continual Professional Development (CPD)
  • Foundation Trainee Pharmacists – as evidence for foundation competencies
  • Pharmacists – when starting in a new workplace and as evidence of continuing professional development
  • Pharmacy Departments – as ongoing audit of their dispensing service
  • New staff / locums – after local training and induction to confirm they are familiar with local standards

Method of Delivery

Locally facilitated training

Method of Assessment

Second checked 200 item log of correctly labelled and dispensed products.

Please note: dispensary managers should only issue the PWDS-approved Certificate of Achievement from this site as confirmation that their staff member has completed the most up to date version (version 8, March 2021) of the PWDS Dispensing Accuracy Assessment. The certificate must NOT be issued for any locally adapted, in-house variations of the assessment and PWDS accept no responsibility for any use of the certificate outside of the assessment criteria.

Frequently Asked Questions

Please read our comprehensive FAQs before submitting an enquiry

Answers to most common applications for each stage of the Programme process can be found on our Frequently Asked Questions page and is usually the quickest and easiest way to resolve most enquiries.

Please ensure you check this page before submitting a contact enquiry. 

Contact

Programme Director

For general enquiries or in case of Programme Director absence:

Email: pwds@uhbw.nhs.uk

Telephone: 0117 342 6677

Duration

Variable duration – Once started, the Dispensing Accuracy Assessment should be a continuous assessment of the required number of items of labelled and dispensed by the staff member.

Programme Director

Further Information